Shipping Policy

Shipping Rates
•We offer free shipping across India for all prepaid orders. For COD orders an additional fee of Rs. 99 is applicable. 

Order Processing
•We strive to fulfill orders as soon as you place them. In most cases, your order will be expected to be dispatched within 3-5 business days. Our business days are Monday-Friday.

Shipping Time
•For most serviceable pin codes, we try to deliver within 3 to 7 Working days. Currently, our services are likely to be impacted due to the COVID-19 precautionary measures undertaken. There could be a possible delay of 2-3 business days in delivery. However, you will be able to track your package using a unique tracking link that we will email/SMS you after your order is sent to our delivery partner.

ORDER TRACKING
•You’ll receive a tracking number from us in your inbox as soon as it ships!

Refund Policy

Once you request to return a product via email or phone, a pick up is organised for the item. Our courier partners will come to pick up the item within 5-7 business days after your return request has been received. This item is then brought back to our warehouse where it is checked by our quality control team. Once the product passes the quality control, a refund is initiated.

Can I cancel my order?

You can cancel your order within 24 hours of order. Please email us at maghamart@gmail.com to request a cancellation. You will not be able to cancel the order by yourself on the website.

**Maghamart reserves the right to cancel any order without pre-confirming the customer at any time and may verify any order before shipping the same to the customer that may include having a verbal or written confirmation from the customer.

For return if you have ordered in bulk and you are returning 1 item then it is not chargeable otherwise you have to pay pickup charges

How will I receive the refund for my cancelled or returned product?

In case of prepaid orders, money will be returned to the bank account/ credit/debit card where the payment was made from. For Cash on Delivery orders customers will be required to provide bank details where they would like to receive the refund.

How long does it take to receive a refund for a cancelled order or returned product?

We will process your refund within 5 business days incase of cancellation of an order.In case of returns, we will refund the money after the product has been received by our warehouse and post completion of quality check. Please note, this entire process takes 2 weeks after the return has been picked up. Payment will be settled 2 to 4 working days.

Can I return part of my order?

Yes. You can return any products that are eligible for returns within 7 days of delivery. Please do note there are some items that are not returnable or exchangeable.